ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-06-22

Great Staff

"I came in on the day the store reopened to public foot traffic for chain wax. The store was complying with proper protocol and were very attentive and pleasant. Additionally, I’ve called in a few different times with various questions and have always received a prompt response from a nice helpful employee. They all do a great job there! :)"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-06-19

Great Service

"Fast and friendly service"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-06-15

Thank you, great customer service

"Had an issue with the battery i bought a year go, cell went bad.Went to the store and they exchanged it for a new one with no questions asked. Thank you for a great customer service "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-05-29

On-line purchase and pickup at store

"Flawless process. Arrived, picked up item and on my way in less than 2 minutes."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.

Verified
5/5

2020-05-11

Quick Easy

"Decent place the workers handled business quickly and safely due to our situation at hand commended stay safe "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-03-17

Pleasant

"Arrived right after store opened in order to have tires installed, which I was glad they were able to do since I had travel a good distance to get there. I did some extra shopping while waiting for tire installation, the staff was helpful and answered all my question dealing with clothing, tools and maintenance items."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-03-13

Great store

"Excellent customer service "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-03-12

Buying new clothing gear

"The store manager, Jennifer was patient and helpful when I came into the store looking for some motorcycle shoes and riding pants.
Positive attitude was exhibited and she was able to provide me with valuable information on hip protection when purchasing the riding pants as well.
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-03-07

Amazing staff and great inventory!

"I interacted with 3 sales persons and all of them were helpful, knowledgeable, and extremely nice! They have a great selection of all types of gear and and answer all of your questions! They are genuinely a great place to shop in and I am especially appreciative of the information they provided (especially Cyrus)!!!! Will be back there frequently!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-02-26

Great staff.

"Place is great. Great staff. Great selection. Will be coming back. "

Detailed Review Benchmark + -
How likely are you to shop in the future?

Verified
5/5

2017-12-30

Great service

"It’s odd in today’s world to find a retail business that has a staff ( everyone ) that is always helpful and polite. Edison Cycle Gear has just that "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.
Return service rating.

Verified
5/5

2020-01-11

Staff was very friendly and helpful. Made sure we were fully satisfied before leaving the store.

"Bought new helmets and Bluetooth communication system and the staff not only installed the system but also Mae sure they were setup and working before we left the store. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
4/5

2019-12-29

Friendly and good

"Nice Nice and very helpful took the time worked with me well"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.

Verified
5/5

2019-12-16

Loved it!

"I like how they always makes me feel at home. Always ready to help. Jennie and Chris were both very educated on biking gear."


Verified
5/5

2019-12-07

Patient with helmet fitting

"The young lady at the Edison store had me try on many helmets and different liners until she found me a perfect fit. Well done!"

Detailed Review Benchmark + -
How likely are you to shop in the future?